Hospitality is basically the friendly and generous reception and entertainment of guests, visitor, and strangers.
The hospitality industry is basically a broad category of fields within the service industry which includes food, lodging and drink services. It also includes event planning transportation, theme park traveling and all other additional fields of the tourism industry.
The hospitality industry is basically providing you some free time from your busy lives and it requires leisure time and money. A hospitality unit provides you different kind of services such as maintenance and direct operations. Like if you are staying in a hotel they will provide you housekeepers and all other services related to your stay in that hotel.
The roots of this industry were attached to the 7th century in Rome where first and world eldest hospital was build with the name of Ospedale di Santo Spirito in Sassia. But as time passes this industry grow rapidly and create moments of joy in the life of people. Then different fields were introduced in this industry with the passage of time. People spend more money in this field to make a business out of it. Due to this trend, the market of hospitality industry gets saturated. After that competition increased in the hospitality industry.
Hospitality industry and technology:
As people how are doing well in this industry face competition they start working on different facilities. The only reason to have advancement in these facilities is to get more share or customer from their competitor. In this era, technology plays a very vital role in the hospitality industry. It facilitates the businessmen who are working in this industry to enhance their facilities and provide their customer with the best services which are available in the market.
Hotels and technology:
Technology plays its role in every field of hospitality services but it revolutionized the hotel industry. It provides so many facilities in the hotel industry that some hotel set such kind of standards that people wish to stay in those hotels once in their lives. Like in many hotels you have rooms which provide you every facility in just one room. You have your own personal swimming pool where you can enjoy your personal time. You have all other facilities like most comfortable bed different services from hotel management at just one call. Now they move one step ahead they introduce differ apps regarding their hotels. Like now you can book your room before your arrival at the hotel through their websites.
If you are visiting outside your country you can plan the budget of you while traveling expense by comparing prices of different hotels online or on different apps. Like recently an app is introducing with the name of iLobby visitor sign in app. This app help customer to provide its information on reception without getting its personal information exposed to some attendant. It will help both parties hotel management can do several other works at that time and the visitor can personally add its data to that app. After that hotel management can use that data for different kind of marketing activities.