You may have been putting off that call for foundation repair, ignoring your fears that something is not quite right with your house. See cracks on the walls and they’re getting bigger? Maybe you noticed the floors being un-level or the doors sticking. Maybe you don’t even have no idea whom to call.
Like many other homeowners, you probably know little about foundation repair, but would like to hire people who are not only competent but honest in their dealings. The good news is, you will find a lot of good companies out there, but also some cowboys that you have to avoid at all costs.
If you’re thinking of hiring a certain foundation repair company, first look into the following:
Research Does It
Make sure to spend some time researching the background of the company you’re interested in. Make sure to read reviews about them, but stick to reputable consumer websites like HomeAdvisor, Angie’s List and the Better Business Bureau. Of course, you’ll want to check out their company website as well to know their history, specific location and other important details.
Asking for Recommendations
Referrals are still hands down the best way to find good service professionals, so start asking people around you. Maybe they’ve had some foundation work done on their home before, or know someone who did. Talk to them about the company’s quality of work, professionalism and pricing. People usually enjoy helping others with this kind of information.
Considering a Number of Options
One of the best steps to take to make sure that you end up hiring the right foundation repair company, is to have several options rather than considering only one. Besides, you can’t say that a company is the best one for you if you haven’t compared it to others.
Quality of Products
Focus on the quality of the products they use. If you think piers are the problem, know as much as possible about their foundation piers. As we have all heard before, you get what you pay for, and this is particularly true for building foundation. Several companies provide cheap, low-standard products, and you have to stay away from them. Besides product quality, warranty is another thing you need to ask them about. This is probably the most crucial of all considerations and for obvious reasons. This should also be a main point of comparison when assessing your prospects.
How they treat you on your first phone call to the company tells a lot about the quality of its customer service. Pay attention to courtesy and professionalism. If your initial inquiry was made through email, did they respond promptly? When they came to evaluate your property, were they friendly and patient with your questions? Never take these things for granted because it can be a burden to deal with a company that doesn’t value its clients.
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